Tampa International Airport holds a news conference to discuss tonight's 5:00 p.m. suspension of flight operations along with ongoing storm preps and recovery planning.  Click on the video above to watch.

VIDEO LINK: https://flytpa.box.com/s/j5qeu9uijn7rlo61jfjhanbxrahr579c

Speakers are:

• Joe Lopano, Tampa International Airport CEO  (he is wearing the TPA hat)
• John Tiliacos, EVP of Operations and Customer Service

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UPDATE: 9/26/22 at 9:15 p.m.

Tampa International Airport will suspend all operations beginning at 5 p.m. Tuesday, Sept. 27 due to Hurricane Ian, which continues to threaten the Tampa Bay region with strong winds, heavy rain and storm surge.

The 5 p.m. closure will allow the Airport to prepare the airfield and terminals, including the securing of jet bridges, ground equipment, and any remaining aircraft. The Airport, including the Main Terminal, Airsides, and parking garages will be closed to all visitors at that time.

Damage assessments will begin as soon as it is safe to do so. TPA will closely coordinate the reopening of the airport with its partners based on roadway safety, facility readiness, and staffing.

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9/26/22 at  11:00 a.m.

As much of the west coast of Florida and Tampa Bay area braces for high winds and storm surge from the approaching storm, Tampa International Airport remains operational as it makes its own preparations.

The Airport may begin shutting down parts of its airfield and facilities late Tuesday as expected Hurricane Ian impacts and wind speeds increase and weather becomes more severe. At 40 mph sustained winds, TPA will see minimal activity, with the airside shuttles and SkyConnect stopping or reducing in frequency. At 50 mph sustained winds, all Airport operations stop.

While TPA is in an evacuation zone, as critical infrastructure, the Airport is exempt from the storm evacuation order and will stay open until a closure is necessary. The Hillsborough County Aviation Authority, which operates TPA and three General Aviation airports, remains in close coordination with the National Weather Service, our airlines and other airport partners, and will give travelers and the community as much notice as possible when that determination is made.

As a reminder, the Airport is not a shelter and does not have the resources to shelter people or vehicles during a storm. For a list of open shelters in Hillsborough County, visit: https://hcflgov.net/staysafe

Passengers should get their latest flight schedule information directly from their airlines, which make their own determination about schedule changes. The public may also access data from FlightAware to keep an eye on flight operations.

As always, TPA will post the most accurate and timely information regarding overall Airport operations on Twitter at @FlyTPA.

Media are advised to email Communications@TampaAirport.com for inquiries to TPA Communications.

Short Term Parking Garage capacity will be limited over the next several months due to construction related to the forthcoming Red Express Curbsides. Signage at the airport will alert drivers if the Short Term Parking Garage is nearing capacity. When the garage fills up, drivers will be directed to park in the Long Term Parking Garage. Passengers can also reserve a space ahead of time by using the parking reservation system. Guests picking up or dropping off passengers can use our new Blue Express Curbsides or take advantage of the one hour of free parking in the Long Term Parking Garage. The Cell Phone Waiting Lot is also a good option for drivers waiting on arriving passengers.

The Red Express Curbs project scope includes clearing sections of the Short Term Parking Garage located above the Aviation Authority’s former administration building. The 1970s-era building will need to be demolished to make way for the new express lanes, hence reducing parking space availability in the Short Term Garage for several months.

 The finished Red Express Curbsides will operate the same as the award-winning Blue Express Curbsides, which opened in November 2021 for travelers without checked luggage. Passengers dropped off at the Blue Express Curbsides take the elevator, escalator, or stairs up one level to the Main Terminal Transfer Level, where they can take a shuttle to their airside’s TSA Security Checkpoint, bypassing the ticketing level entirely. For arriving travelers, it’s also a short walk from the Main Terminal to the Blue Express pick-up level, where they meet their driver, avoiding baggage claim altogether.

 Express lanes enhance the overall customer experience by improving the flow of passenger traffic and helping alleviate the build-up of long lines at check-in, security, and various other areas throughout the airport.

 The Red Express Curbsides are scheduled to be completed in 2025 and are part of the Airport’s Master Plan. For more information, visit: https://www.tampaairport.com/MasterPlan

“I was actually offered the job the day my first child was born,” recalled Ridgeway. “I think the good Lord knew I needed more money because I just had a daughter.”

The job came with a big raise, but some late hours.

“I was told at the time, ‘You’re being hired as a midnight man, and you might be a midnight man your entire career.’  I said, ‘Sign me up!’”

Little did he know, he was signing up for four decades of caring for one of the best airport facilities in the nation.

After 39 years of working for the Hillsborough County Aviation Authority, Ridgeway is now retiring as Tampa International Airport’s Director of Maintenance. Over the past decade alone, he’s managed an estimated $42 million budget and a team of close to 220 employees across 10 different sections including electrical, HVAC, electronics, building maintenance, fleet, projects, airfield maintenance, landscaping, systems operations and maintenance and administration.

His fingerprints can be found on nearly every single construction project at the Airport over the past 20 years, and the improvements he’s made along the way have saved the Airport millions. It’s safe to say that Ridgeway knows the inner workings of TPA as well as anyone.

A BALANCING ACT

Working overnights and weekends, Ridgeway would often be the on-call maintenance duty coordinator. Back in those days, the Maintenance team was comprised of fewer than 50 people to keep the Airport up and running, and overnight he was the sole person on-call to respond to any emergency.

“You’d deal with power outages, water line breaks, floods – all of those things were kind of routine then,” said Ridgeway, who would sometimes have nightmares about things going wrong.

But the stress of the job was balanced out by the excitement of the Airport.

“My kids would come visit me on the weekends and we’d ride the shuttle cars and get ice cream. They grew up in this environment. It was a treat for them and a treat for me to see them light up like that.”

Ridgeway worked alongside many of the original employees who helped open the Airport in the early 1970s. And as those employees retired, Ridgeway was given numerous opportunities to move up.

“I wanted to become the head of the HVAC team,” Ridgeway said. “I never imagined I would be where I am today.”

INPUT FROM THE EXPERTS

As airports across the country grow, they often rely on outside consultants to help plan, design and build expansions.

At TPA, the Maintenance team is often front and center in the design process, helping to imagine and develop facilities that make life better for everyone.

“Airside A was the first time the Maintenance team was involved in a construction project from the very beginning,” said Ridgeway. “By being involved in the design, we were able to add certain elements that would make the building easier to maintain, more efficient, and less costly.”

He was part of the planning for Airside E, Airside C, the new Rental Car Center, SkyConnect system and planning for the future international and domestic Airside D.

“We always ask how can we be better?  How can we be more efficient?”

A perfect example is the newly opened Central Utility Plant located near TPA’s Control Tower.

“It’s the most efficient plant we’ve ever built,” said Ridgeway, who worked with the City of Tampa to get enough reclaimed water to run the Airport’s chillers, saving millions and millions of gallons of drinking water each year.

But it hasn’t all been easy.

OVERCOMING OBSTACLES TO REACH SUCCESS

Ridgeway remembers back to one of his biggest achievements, one that got off to a rocky start.

After 9/11, the Airport was ahead of its time in building a new inline baggage system to allow for TSA screenings.

“We built it from design to completion in just over 18 months to meet the need,” said Ridgeway.  “It was the very first multi-user baggage screening system anywhere in this country.”

But the first phase of the project, which delivered baggage to Airside E, had a hiccup on the first day. The glitch delayed hundreds of bags heading to Delta customers.

“That was something that turned my hair grey over time,” Ridgeway said. “It was stressful, but you have to have the attitude that we will overcome this, and we did.  It’s not about the problem, it’s all about the resolution.”

When asked about his biggest achievement at the Airport, Ridgeway joked, “Two-ply toilet paper.”

That’s because in 2018, when the Airport was negotiating a new janitorial contract, Ridgeway had higher quality rolls written into the contract at the request of his wife and many others.

“Even that came with challenges,” said Ridgeway. “When we got the new two-ply toilet paper it started running out too fast because there are fewer sheets on the roll.  We solved that by finding a roll that had no core. We had more capacity, so we could keep our two-ply toilet paper and enjoy it without running out.”

THE AMERICAN DREAM

Out of everything, Ridgeway says he’s proudest of his team and says he’s always tried to give them the same opportunities he had.

He was originally scheduled to retire in December but decided to stay on a bit longer to ensure a successful transition as employees moved into the new SkyCenter One building and other projects were wrapping up.

“I’ve got a lot invested here,” Ridgeway said. “The last 5 months working with [incoming VP of Maintenance] Ben [Robins] has helped me get comfortable with stepping away.”

When that first day of retirement actually arrives, Ridgeway says he plans to start spending time on the boat that’s been sitting in his backyard, restoring his father’s classic 1965 Buick Riviera, and fixing up an old family lake house, which will become the new home for him and his wife, Candy.

As for advice to other young maintenance workers who wish to advance at TPA?

“Let this Airport get under your skin and be part of you,” Ridgeway said. “Take care of it like you own it and speak up when something is not right. Hopefully many of them will get to retire here like me. Being a hometown kid and knowing what this place means to the community, I feel privileged to have done what I’ve done.”

The event will be held on Thursday, Aug. 18, from 10 a.m. until noon at the Airport's Main Terminal Event Space, located on Level 3 near the F shuttle. Interested participants do not need to register or RSVP to attend.

The official solicitation will be released by TPA's Procurement Department on Oct. 12, 2022. To view current solicitation opportunities, visit the Hillsborough County Aviation Authority's e-Procurement Portal.

To learn more about the 2022 Master Plan Update, go www.TampaAirport.com/master-plan-update.

The Tampa International Airport firefighter was born in Cuba but emigrated with his family to the United States when he was 20. His journey to the U.S. can only be described as harrowing.

“We were able to make it out of Cuba and to the Dominican Republic,” Javier said. “When we decided to risk things and try for Puerto Rico, we found what was advertised as a cruise ship with amenities and food. Each seat to the U.S. on that vessel cost $1,000.”

But when Javier’s family showed up to take the trip, they discovered the boat was no more than a homemade raft.

“We decided it was worth the risk,” he said. “For 28 hours on the open waters, 40 of us were packed in so tight that we were unable to move. The raft behind us didn’t make it. It overturned, and all onboard passed away.”

Upon reaching Puerto Rico around 3:30 a.m., the local police soon showed up to help, giving the traumatized raft survivors water and helping them clean up after the long journey. Outside the station, Javier and his fellow passengers waited outside on the street, not knowing their fate.

“Eventually, the police called us each by name, processed our paperwork, and sent us on our way,” he said. “We had made it.” 

Local news interviewed his mother (pictured left with Javier in the white t-shirt) about their journey. 

After making his way to Miami, Javier began the process of obtaining a green card. Six years later in 1996, he became a U.S. citizen. Javier met his wife, Lori, in West Palm Beach and after a year of dating, they were married. They eventually decided to move to Tampa Bay, purchased property in Dover and built a log cabin they reside in today.

Javier began working for a sign company but knew he wanted to do something else.

“In 2003, my best friend mentioned that he wanted to work for the Tampa Fire Department,” Javier said. “We both decided to go to the fire academy together and ended up being hired around the same time.”

15 years later, Javier and his best friend were given the opportunity to join ARFF, TPA's Aircraft Rescue and Firefighting station. They jumped at the chance.

“I’ve always been fascinated by planes and aviation,” Javier said. “My goal was to work at the Airport. Ever since I was a kid, watching planes has amazed me.”

To this day, Javier beams when describing his days as an Airport firefighter.

“I love everything about my job,” he said. "We get to make a difference and help people survive and that means the world to me. Our team has many good days together and we make a great crew. I wake up each morning looking forward to coming to work. We have fun together and cook together and, of course, joke with each other. And we also spend time together outside of work.”

While the role can be incredibly rewarding, Javier said, it has its tough moments.

“People often don’t realize that when something major happens, we’re some of the first to respond to it," he said. "Some days can be difficult because I care about those I’m working to help and situations can be complex. I always pray nothing major happens, but when we get a call, my adrenaline starts pumping.”

On his off days, Javier and his wife have a small farm that keeps them busy.

“We have too many horses,” Javier joked. “Our farm has a miniature donkey, several miniature pigs, and even chickens. When we can break away from the farm, we love going to the movies together. I’m always down to grab some apple pie ice cream from Coldstone afterwards.”

What's on the bucket list of someone who has already experienced so much in life?

“We just returned from an amazing trip to Spain," Javier said. "It was incredible and I can’t wait to go back and explore more of Europe. I also want to make a trip to Alaska at some point.”

When asked for a piece of advice Javier would give to someone looking to work in his profession, he said embracing the challenges is key.

“You have to love your job,” he said. “Show up with your whole heart and the sky is the limit.”

The custom ceiling tiles arrived last month, and after weeks of prep work in ensuring everything is in place underneath, the tiles will be installed within the next couple of weeks, completing “HOME” by Matthew Mazzotta. The 21-foot-tall flamingo sculpture first arrived at TPA back in April, but its journey from concept to construction has been two years in the making.

After the artist and project coordinators meticulously aimed the projectors to ensure the lighting is just right, they are now ready to start putting up the reflective tiles, which will give the illusion of being beneath the water’s surface. Following closely after that will be the addition of small metal bumpers on the floor around the bird, giving the illusion of shadows from the rippling water above while doubling as a tactile sign to the visually impaired of the flamingo’s location, making the huge statue ADA compliant. Once completed, the yellow barricades will come down and passengers at the airport will be able to touch and interact with the flamingo. 

As the long-awaited addition nears the finish line, visitors are encouraged to take photos with “HOME” and share them using the hashtag #MeetMeAtTheFlamingo. The public art piece has already created buzz around the world and is expected to be a popular landmark for visitors landing in Tampa. 

The 21-foot-tall flamingo is expected to be completed later this summer. Stay tuned for updates!

Still, with peak days now exceeding pre-pandemic levels, TPA and its airlines, federal agency partners and other airport businesses are experiencing steady and heavy volumes with more than 60,000 daily passengers seen over some of our busiest holiday weekends. The Transportation Security Administration recently announced its operational readiness in regard to staffing and screening technology and TPA’s Customs and Border Protection checkpoint may see more travelers as the Airport now has several weekly flights to and from London, Cancun, Zurich, Frankfurt and other international cities.

This upcoming Saturday, July 2, is expected to be the busiest day of the long weekend with about 60,000 people traveling. While TPA has seen as many as 75,000 passengers during some peak days during 2022, the summertime travel season sees high and steady numbers sustain over a longer period of time compared to the holiday season or spring break. 

As busier runways combined with the possibility of summer storms can sometimes cause operational hiccups for Florida airports, TPA aims to make the passenger experience as pleasant and smooth as possible. Here are some tips for those planning to take to the skies this summer.

ORDER AHEAD: Tampa International Airport offers online booking for those planning to park at TPA during their trips, and reserving ahead not only helps TPA maximize its garage space for travelers, but it offers a discounted rate as well.

Think you’ll arrive hungry? The Airport also offers TPA To Go on the Grab mobile app, allowing you to go straight to your gate area and have someone deliver your food, or skip the lines and pick up your order at the counter or restaurant without waiting.  

ARRIVE EARLY: While TPA is known for quick and easy security lines, peak busy days could throw a wrench in those expectations. Avoid the stress of nearly missing a flight – or worse, watching your plane back away as you’re running toward the gate – and plan to get to the Airport at least two hours before departure, or three hours for international flights. Enjoy any extra time relaxing, charging your phone, grabbing a snack or shopping for souvenirs.

SAIL THROUGH SECURITY: For anyone planning to travel more than once or twice a year, the Department of Homeland Security’s Trusted Traveler programs such as TSA PreCheck and Global Entry are your friends. TSA recently announced that in April 2022, 94 percent of PreCheck passengers nationwide waited less than five minutes at checkpoints. International passengers with Global Entry going through Customs can enjoy less paperwork and greatly reduced lines, a relief after a long-haul flight.

TPA also has Automated Passport Control Kiosks, and U.S. and Canadian citizens can download the Mobile Passport app for faster processing.

In any security screening lines, be sure to check all pockets and bags before leaving the house or hotel. Prohibited items such as sharp objects, large containers of liquids and certain food items can cause heavy snags at the checkpoints.

CHOOSE EXPRESS: For passengers traveling without checked luggage, TPA offers a streamlined drop-off and pick-up experience at the recently opened Blue Express Curbsides. Drivers can follow the road signs to Express Departures where the passengers can go straight up to the Transfer Level, or those wanting to bypass the baggage claim crowds can head down to the Express Arrivals curbs to wait for their rides.

For information about TPA, including flight status, ground transportation, restaurants, nonstop routes and more, go to www.tampaairport.com.

Growing up in a small town near the Kentucky/Illinois border, Dale went from high school straight to the military. His first duty station was in Fort Campbell, Kentucky, where he joined the 101st Airborne Division “Screaming Eagles,” the only air assault division in the United States. After his time in Kentucky, his career in the Army took him from Korea to Hawaii to Alaska.

For several years, Dale was stationed as a mechanic at Fort Greely, near North Pole, Alaska. Frequently, the military would send equipment to the station for endurance testing.

“After leaving new equipment out in the freezing conditions for days on end, we’d go out and try to see if it would start up,” Dale said. “If it could work there, it could work just about anywhere.”

During his two-year stint in The Last Frontier, he loved hunting and fishing – the best he’s seen anywhere.

Several years later, Dale was relocated to Tampa to train reserve units and prepare them for Operation Desert Storm. He wound up liking the Tampa Bay area and decided that when his enlistment ended, he would stay. He ended up working for a landscaping company which was, at the time, contracted to do the landscaping for TPA. His role for the contractor included operating and servicing the company’s equipment.

After the Hillsborough County Aviation Authority decided to create TPA’s own in-house landscaping team, Dale was approached in 2005 about joining the Fleet Team at the Airport to handle small equipment and function as a mechanic. And the rest – as they say – is history.

“For me, I enjoy fabrication work, like taking metal and making something out of it,” Dale said. “A lot of people think we just change tires and oil, but don’t realize the depth of repair work we get into. Just the other day, we built a trailer tailgate from scratch. We do everything from changing water pumps to tearing down part of a front vehicle’s suspension.”

What keeps him on his toes after nearly 20 years? No two days in his department are the same.

“No one in our department stays in their own zone,” Dale said. “You have to be flexible and work together as a team.”

One of the best feelings, he said, is when something comes into the shop broken and leaves better than how it arrived.

“We examine and figure out what’s wrong, and then we make it better. That puts a smile on my face.”

In his free time, Dale enjoys off-road motorcycle endurance racing. He is the proud owner of two bikes, a Honda Shadow Cruiser and a 1995 Jawa that he rebuilt himself. One of his bucket list dreams is to go with his family on a trail-to-trail journey across the U.S. on one of his motorcycles. Dale has four sons, two daughters and seven grandkids. Most of his family resides in Florida and he enjoys going out on a boat to fish with them.

When asked about his career at the HCAA, he remarked that he loves the camaraderie.

“I have friends in many departments and we have each other’s backs. It reminds me a lot of the military. We’ve all learned to be a team – a family – and I find a lot of that same spirit here.”

Meet Caleb, Uzi and Tyson, the newest K9 additions to the ever-growing team at TPA. These prepared pups come as three of the older dogs, Vika, Ikar and Aatwood, also known as “Woody,” reach the end of their police careers.

The K9 program began at TPA in the late 1990s and has about six dogs in service at a time. The K9s are usually either purchased through a vendor or provided by the Transportation Security Administration with partial funding. TIAPD houses two units under one name, the TIAPD K9 program and the TSA K9 program.

The furriest members of the Police Department are often tasked to sniff out threats and respond to emergencies, bomb threats and suspected drug smuggling. Vika, an explosives detection K9 recently named top dog in the region, has medically retired and is being replaced by Tyson. Tyson is a 2-year-old German Shepherd, young enough to be described as “green,” a common term in the industry for a K9 at the beginning of his or her career.

“The average work span for detection K9 is typically six to eight years, but that can vary based on the K9’s health condition,” said TIAPD K9 Corporal Traci Dietz, who will be keeping her companion, Vika, after her retirement.

Cpl. Dietz has been with TPA for 10 years and got into dog training as a teenager. She began her law enforcement career at 19 and worked her way through different divisions, but she always knew she wanted to be a K9 officer. Since beginning her handler position, Cpl. Dietz has put herself through extensive schooling and training and has now become a certified judge and trainer for the United States Police Canine Association (USPCA) Southeast Region.

Both Woody, a 12-year-old black lab, and his partner, Officer Porter, will be retiring together and they’ll be replaced by Officer Erick Sanchez and the 1-year-old Belgian Malinois, Uzi.

As a K9 officer, your work is rewarding, but it never truly stops.

“Even on your days off, as a handler you’re taking care of that K9,” said Dietz. “[When hiring new teams], we look for people who understand the full scope of the position as well as those who understand that they need to be on call in case a situation arises.”

The third new addition to the team, a Belgian Malinois who goes by Caleb, is named in honor of a fallen solider and will be replacing Ikar, a 7-year-old canine specializing in narcotics detection. In the three years Detective Thomas Donnelly and Ikar were partners, they seized nearly $2 million dollars and a half-ton of narcotics.

“We work really hard to ensure that the passengers are safe and that they feel secure,” Cpl. Dietz emphasized.

When asked what passengers at TPA should know about the K9 program, Cpl. Dietz said it’s critical for all to let the dogs do their job and keep everyone safe. While they have extensive training, they can still get distracted and it’s important to ensure they are focused on the task at hand.  

“I’m very proud of how far and how hard the Tampa International Airport Police K9 teams work to stay proficient at what we do,” said Cpl. Dietz.

Returning home on a recent flight, Youmans says she heard the recorded voice of Tampa Mayor Jane Castor welcoming passengers to the Tampa Bay area while on the shuttle ride to the Main Terminal.

 “I looked at my friend and I said, ‘I would love to do that one day,’ and he told me, ‘you will.’”

At her friend’s urging, Youmans decided to enter the Voice of TPA contest in mid-May by making a donation to United Way Suncoast.

“I said, ‘I would love that.  It’s a great opportunity, for a great cause,’” Youmans said. “When I entered, I specifically said, ‘Lord, I want this.’”

Several weeks later, Youmans got the call: She’d been randomly selected out of hundreds of entrants as the 2022 Voice of TPA winner.

“I was sitting at a counter stool and almost fell off," Youmans said of her surprise and excitement.

Last week, the recent retiree arrived at TPA to record her voice for the greeting messages that will now be heard by thousands of arriving and departing passengers riding the Airport’s iconic trams during the month of July.

It was her first time ever in a professional audio recording booth, but something about the experience made Youmans feel right at home.

“I felt so comfortable when I was in there," she said. "I felt like this is where I belong.”

In fact, Youmans has long dreamed of using her voice to help impact others, either in corporate training videos, or perhaps as a reader for audio books.

The Voice of TPA contest may now help make that dream come true, she said.

“When I saw that recording booth, I was like this is real.  This is really happening.  They’re recording my voice!”

But more important than launching a second career, Youmans said, will be the once-in-a-lifetime opportunity to welcome hundreds of thousands of people to the Tampa Bay area, many of them first-time visitors.

“I want them to feel welcome about coming to the Tampa Bay area.  I want them to be excited about the things they will see.”

Youman’s greeting is scheduled to go live on July 1 and run though the entire month. She plans to enjoy the experience while also enjoying her retirement, which will likely include at least a couple of trips in and out of Tampa International Airport while her very own voice is still welcoming passengers on the shuttles.

“Tampa is a city of unity, a city of love and togetherness," Youmans said. "It’s developing and hundreds of thousands of people come in and out of this Airport,  just to visit this city because it is so beautiful and has so many things to do. I’m extremely grateful for the opportunity and there’s no better place to come home to than Tampa Bay.”

Meet the 22-23 Plane Speaking Officers and learn about their work at TPA, fun-or-little-known facts about them, and why they believe in Toastmasters.  

Staney elected President 

Plane Speaking @FlyTPA elected Tim Staney, the club’s fifth president since its chartering in 2017. The president, along with the other officers, set the tone for the club and devise the Club Success Plan. 

Tim @ TPA: Tim is a Sr. Project Manager for Information Technology Services and serves on the ITS Engagement Team and the HCAA Employee Experience Council. He has been a member of Toastmasters since 2020.

Fun-Fact: “I have a secret DJ hobby. I enjoy mixing club music, and in my 20s and 30s, I worked part-time as a club DJ on weekends. I took up the hobby again during COVID as a way to pass time on the weekends when we were largely homebound.” Tim’s ‘secret’ DJ hobby isn’t-so-secret any more. He has been the DJ for TPA Pride events as well as the TPA 5K on the Runway to benefit the United Way Suncoast. 

Tim on Toastmasters: “I think everyone is afraid of public speaking in their own way. Toastmasters has taught me that we all, despite our differences and diversity, are on the same journey and have similar goals. We all want to improve how we communicate with others. We all have a desire for personal or professional growth. It’s about getting a little bit better each day – each speech, each project – in a supportive environment. Through Plane Speaking I have befriended an amazing support system across the Authority that has helped me learn and grow, and hone my public speaking and presenting skills.”                 

Tiffany Kennedy elected Vice President of Education (VPE) 

Tiffany Kennedy was elected VPE, a critical role in Toastmasters. Clubs rely on the VPE to schedule speeches, verify and track the completion of Pathways projects, and manage the club's mentor program.

Tiffany @ TPA: Tiffany joined the Authority in April 2015 as an Audit Administrative Assistant. In July 2016, she became the Administration Manager for the Public Safety & Security Department. She was a founding member of Plane Speaking @FlyTPA in November 2017 and thanks Carol Marino and Ron Klimley for getting the club started.   

Fun-Fact: Tiffany is a Florida native. She was born in Orlando, Florida, attended and graduated from the University of Florida (Go Gators!), and currently resides in Pasco County with her hubby, kiddos, and 2-year-old Labradoodle. 

Tiffany on Toastmasters: “Toastmasters can take you on an exciting journey. You get to meet and interact with people from other departments that you may never get to interact with otherwise. Ice Breakers and Table Topics are my favorite. Ice Breakers allow you a chance to get to know things about people that are quite interesting.” 

Christine Labutay elected Vice President of Membership (VPM) 

Recruiting and maintaining members is the lifeblood of all Toastmasters clubs. The VPM supervises the recruiting and membership process by collecting new applications and assisting new members with enrollment. Christine is also the Past President of Plane Speaking, has a rich history with the club as a charter member, and brings a wealth of experience.   

Christine @ TPA: Christine has served HCAA for 6 years as an ITS Application Support Analyst for HR, Benefits, Payroll, Timekeeping, and Communications.

Fun-Fact: Christine plays in a 9-Ball Pool League. 
Christine on Toastmasters: “It’s an amazing development opportunity to help enhance public speaking, presentation, listening, time management, and organizational skills. It’s a great place to meet and make connections with other Authority employees who you otherwise don’t get to work with.” 

Plane Speaking elects Ouellette and Garcia-Vargas as co-Vice Presidents of Membership (VPPRs) 

For the first time in the club’s history, the club has elected two members as co-VPPRs. The role of VPPR is to generate positive awareness of the Toastmasters brand to attracting and retaining members. It requires keeping club members informed about club or district activities through effective communication channels and media relations. 

Dwinell Ouellette and Kenny Garcia-Vargas nominated each other, during the election, and appealed to club members to ‘job share’ the role of VPPR. The response was positively overwhelming. “I think this speaks to the spirit of innovation here at the Authority – that these two gentleman have stepped up to partner on this important role,” said Ron Klimley who officiated the Wednesday, June 15 elections.  

Dwinell @ TPA: “I have worked for the Authority for five years. I do traffic for the Airport Police Department and am an Airport Resource Officer.” Dwinell also holds many other volunteer roles at TPA including: Quality Improvement Team (representing Traffic), Toys for Tots Committee Representative, F.A.S.T. Team Member, a Stormrider, and an Employee Experience Council Member. Dwinell has been a member of Plane Speaking for about a year. 

Fun-Fact: “I like to create things for people. I have created many different things for people around the airport. I've made Lego mini figurines of people around the airport, die-cast models of TPA cars, coffee mugs, and stickers. There is no better feeling than to give somebody something with so thought and personal to them, that cannot just be purchased at a store.” 

Dwinell on Toastmasters: “Plane Speaking is not just rewarding, it’s a fun and friendly environment.”
 

Kenny @ TPA: Kenny has been a Traffic Senior Supervisor with the Tampa International Airport Police Department for five years. “I make sure traffic operations run smoothly along with some administrative work,” he said. Kenny joined Plane Speaking in 2022. 

Fun-Fact: “One of my hobbies is cutting hair, and a fun fact is that I am also ordained. During the pandemic, one of the Authority employees had to cancel his wedding, so I officiated for them at the airport chapel.”

Kenny on Toastmasters: “My time at Toastmasters has been very beneficial. I have been able to meet many members of different departments and have made many connections. Toastmasters has helped me communicate more efficiently, and I have implemented what I have learned in my supervisor role.”

Ana Di Domenico White elected Secretary

The club secretary maintains Club records and correspondence, including the club roster, charter, constitution, and bylaws. The Secretary keeps a record of the club meetings and activities.

Ana @ TPA: Ana has been ITS Business Office Manager for three and a half years. She joined Plane Speaking in 2022. 

Fun-Fact about Ana: “I am a beach person; I need ‘vitamin sea’ at least once a week!”

Ana on Toastmasters: "I think people hear 'Public Speaking' and want to run for the hills, but it is truly a fun environment, and our members have made such a welcoming club. When I came on board, the officers in place were exceptional in their willingness to show me the ropes and suggested ways to get involved. Plane Speaking is plain awesome!"

Chris Reyes elected Treasurer for a third-term

The club Treasurer at Plane Speaking works closely with Human Resources to manage the club’s balance and budget. The Treasurer also maintains membership dues payments with Toastmasters World Headquarters (accompanied by the names of renewing, and keeps timely, accurate, up-to-date financial records for the club.

Chris @ TPA: Chris has been with the Authority for three 3 years and serves as a Risk and Claims Manager. She joined Plane Speaking in 2018. 

Fun-Fact: Chris loves traveling, cooking, and photography. She has competed in ballroom dancing competitions in the past and was once on A&E in a re-enactment crime show where she played a Tampa cop that went undercover to catch a killer.

Chris on Toastmasters: “I love that I not only get the opportunity to hone my public speaking skills and overcome my fear of speaking in front of large crowds, but I get to meet people from other departments that I may never have had the chance to work with. I love our little family.”

Chris Rhodes elected Sergeant-at-Arms 

The Sergeant-at-Arms tracks the club's physical property, such as the banner, lectern, timing device, and other meeting materials. They prepare the meeting place for members, obtain new space when necessary, and maintain contact with the people who manage Authority meeting spaces.

Chris @ TPA: Chris joined the Authority in 2016 as a Senior Construction Inspector. He is currently a Construction Project Manager with Planning and Development. He joined Plane Speaking in October 2021. 

Fun-Fact: “I love to sing. I was a member of the Tampa Bay Heralds of Harmony for over ten years and competed in many international competitions. I’ve sung the National Anthem for the Tampa Bay Buccaneers and Tampa Bay Rays. My wife and I have our own fully decked out Karaoke room at home with professional mics, sound system, and lighting.”  

Chris on Toastmasters: “It’s funny. I could probably grab a microphone and sing a song to a stadium full of people but if you ask me to speak in front of a small group, my brain just locks up and fear takes over.  I joined Toastmasters to squash my fear of public speaking.”

An Officer Induction and Pinning Ceremony is planned for Friday, Aug. 12 in the SkyCenter ONE Boardroom at 2 p.m. 

Visit the Toastmasters and Plane Speaking @FlyTPA website here.

Membership information can be obtained through Christine Labutay, VP of Membership (CLabutay@TampaAirport.com), or any club officer. 

After a long hiatus due to the COVID-19 pandemic, TPA is proud to resume tours that will cover the history, structure and design of TPA, as well as other more specific topics. These tours are complimentary, held daily and can accommodate anywhere from 5 to 40 people. Here are some of the tours resuming:

·       Self-Guided Tour Program – We provide the information, you set the pace. This is perfect for guests with younger children or those who want to take a more leisurely look at the Airport’s points of interest.

·       Aviation History & Career Presentations – Want to learn more about aviation history or careers in the aviation industry, but can’t come to the Airport? Let us come to you with a classroom presentation tailored to your student age group.

·       Scavenger Hunts – If you’re looking for a fun and fast-paced activity that promotes teamwork while learning about the Airport, consider signing up for a scavenger hunt. 

·       Airfield Tour Program – Take a ride on our 20-passenger mini-bus and learn all there is to know about the daily operations on the airfield. 

·       Guided Tour Program – This walking tour of the Main Terminal follows the path of arriving and departing passengers while showcasing the Airport’s history, design, and unique features.

·       Public Art Tours – Along with a vast public artwork collection that spans more than 40 years, TPA has an impressive Public Art Program incorporating murals, tapestries and sculptures, including the famous giant flamingo. We invite you to learn more about the artists and their vision for these original works designed to inspire our travelers and guests.

·       Sustainability Tours – Recycling, electric charging stations and other green and wellness initiatives have been part of a growing sustainability program at TPA. Come check out our efforts to preserve and protect our people, planet and prosperity for generations to come.

Tour guide and Guest Services receptionist Darius Hughbanks has a few tips for tour guests: Wear comfortable shoes, pack lightly and be prepared to learn.

“I love meeting new people and showing them around the Airport,” Hughbanks said. “It’s like my home and people who take a tour become a part of our family. There’s so much more to airports than just planes and shops, and we love that our community gets to know more about us.”

All tours are tailored to meet any specific needs or interests and are applicable to any academic or age level. To book a guided tour, please contact Guest Services at 813-870-8759 or email dhughbanks@tampaairport.com.

Here are just a few of the ways TPA is minimizing its impact on the environment while continuing to serve millions of passengers each month and making room for more in our future.

Central Utility Plant

TPA’s newest addition as a component of Master Plan Phase 2 is the Central Utility Plant, otherwise known as the CUP. This new facility is not only aesthetically appealing, it also cuts down on the Airport’s impact on our natural resources.

Meant to be seen instead of hidden, the new CUP showcases what was once kept out of sight. With colorful pipes and a striking central design, the CUP, a 10,000-square foot facility not only looks attractive, but the effects it has on TPA’s reduction in overall energy consumption are significant.

Creating 30 percent more efficiency, the CUP will remove the equivalent of about 620 vehicles worth of carbon dioxide emissions each year. The CUP is projected to save 25 million gallons of water per year using reclaimed water and has increased the overall capacity by 33 percent. The CUP also reduces the demand on boilers and overall natural gas consumption via a new heat recovery chiller.

Car Charging Stations

Car charging stations are in every parking facility available to the public at TPA. Two designated spaces are available in the Cell Phone Waiting Lot, four in the Economy Parking and Short Term Parking Garages, as well as six spaces located in within the Long Term Parking garage. Recently, the Airport and its construction partners installed 66 brand new electric vehicle charging stations in the parking garages of its new SkyCenter One office building, which itself recently received the highest level of LEED certification. Boasting a total of 82 electric vehicle charging spaces, TPA is well-prepared to invite more and more plug-powered vehicles to its campus.

Reclaimed Water

Tampa International Airport began using reclaimed water in 2009 for landscape irrigation and cooling towers. To date, more than 900 million gallons of reclaimed water have been utilized throughout the execution of this project.

Solar Power

As a leader in innovation, Tampa International Airport announced in 2014 an agreement with the Tampa Electric Company (TECO) that would bring a new energy source to the Airport and surrounding community: a 2-megawatt Solar Panel array that produces enough electricity to power up to 200 homes annually. This initiative created covered parking spaces by way of canopy without losing any parking capacity. The project was completed in 2016 and currently proves to be a large part of TPA’s overall sustainability mission.  An annual yield of around 3,000 megawatt-hours of energy has been produced from this solar field since it’s completion.

Going Paperless

Through the implementation of electronic contract management and electronic signature initiatives, TPA has saved 13,068 lbs. of wood, 38,478 gallons of water, 30,674 lbs. of carbon dioxide and 2,124 lbs. of waste. With these digital environmental initiatives TPA has continued to gain efficiencies and lessen the Airport’s overall environmental impact.

TPA’s quest for sustainability has required extra effort by its Planning & Development and Maintenance teams, but the rewards will be enjoyed by generations to come. Through the implementation of the CUP, car charging stations, solar power, reclaimed water and digital initiatives, Tampa International Airport’s efforts have collectively impacted not only the Airport and environment positively, but also the surrounding Tampa Bay community.

SkyCenter One, the nine-story office building connected directly to Tampa International Airport, represents Tampa’s first new construction project to receive this level of the certification, the highest available. The building achieved LEED certification for implementing practical and measurable solutions in areas including sustainable site development, water savings, energy efficiency, materials selection and indoor environmental quality.

SkyCenter One, which was completed in late 2021,  is currently leased by a number of businesses and organizations, including the Hillsborough County Aviation Authority headquarters and its various departments that operate Tampa International Airport.

“As Tampa International Airport and its surrounding community continues to grow, SkyCenter One provides a world-class environment and commitment to resiliency and sustainability for which the Airport is known,” Tampa International Airport CEO Joe Lopano said. “VanTrust Real Estate, JE Dunn Construction and HOK have been excellent partners in this key piece of the Airport’s Master Plan expansion, and we look forward to spending generations in this beautiful facility.”

Built with 100% low-emitting materials, SkyCenter One generates 34% less energy than the industry baseline and saves an estimated 1.1 million gallons of water annually. More than 63% of the materials purchased for construction were extracted and manufactured regionally, supporting the local economy during the pandemic.

Additionally, 45% of material cost was sourced from recycled content, and more than 1,118 tons of construction waste was diverted from landfills, representing an 84% total diversion rate. The parking garage includes 66 charging stations for electronic vehicles and includes a large and secure room for bike storage.

“Creating sustainable buildings is about more than achieving the lowest cost and fastest timeline – it requires each phase being met with collaboration, careful consideration and discipline,” said Marc Munago, Executive Vice President, VanTrust Florida. “Earning the LEED Platinum Certification is a reflection of the dedication and passion our team and all of our partners exemplified throughout the planning and development process.”

The project team included VanTrust and the Hillsborough County Aviation Authority, which served as the lead developer and development partner, respectively. JE Dunn Construction and HOK came together as the design-build entity. Familiar partners, the two firms have more than a combined 750 LEED-certified projects in their portfolios.

“SkyCenter One’s LEED certification demonstrates tremendous green building leadership,” said Peter Templeton, president and CEO, USGBC. “LEED was created to make the world a better place and revolutionize our buildings and communities by providing everyone with access to healthy, green and high performing buildings. SkyCenter One is a prime example of how the innovative work of project teams can create local solutions that contribute to making a global difference.”

For more information on SkyCenter One, including leasing opportunities, visit skycenterone.com.

The major makeover to Tampa International Airport’s main runway is now complete following a 45-day closure. The runway reopened to aircraft traffic Friday evening.

Runway 1L/19R was first closed on April 20 to allow construction crews to begin work on improvements, some of which were required by the Federal Aviation Administration (FAA). 

The project included major regrading at the south end of the runway, along with drainage upgrades to ensure water doesn’t pool along the runway’s shoulders during periods of heavy rain. As part of the project, work was also completed on some of the electrical outlet covers in the Runway Safety Area.

The closure resulted in planes having to exclusively use TPA’s east runway, which positioned aircraft directly over other neighboring communities as they were taking off or coming in for landing. That resulted in more aircraft noise for local homeowners and businesses. The Airport began communicating the project to people living in the impacted areas in March of 2021 and scheduled 14 public meetings to keep the community informed.

Today’s resumption of regular flight operations on 1L/19R means aircraft noise in neighborhoods near the airport will return to pre-closure levels.

For information about Tampa International Airport’s noise abatement efforts, visit our Noise Monitoring Office page.

The meetings, which have been held at Tampa International Airport's Main Terminal for more than 50 years, will take place on Level 4 of the new office complex that now houses most TPA departments as well as tenant businesses.

Members of the media and general public attending the SkyCenter One Boardroom meetings will need to park in the Economy Garage, take the SkyConnect train to the Rental Car Center, then exit the train and follow signage to SkyCenter. The pedestrian bridge leads to the main SkyCenter Authority offices lobby, and guests will check in at the Security Desk before entering the Boardroom.

For more information about the HCAA Board Meetings, go to https://www.tampaairport.com/hillsborough-county-aviation-authority-board-meetings

There are many airport employees who weren't even born when Joe DeCesare began his career at Tampa International Airport in 1965.  After 55 years, the Cayman Airways station manager holds a special record for longest tenure at TPA, even longer than the 1971-built facility itself.

 “I’m 86," DeCesare said. "I just think it’s just time to take a break.”

 DeCesare got his start in aviation at 20 years old when he took a job at New York’s Idlewild Airport, which was later renamed JFK after President Kennedy’s assassination. His father tried to convince him to take up a trade like cabinet-making but DeCesare knew he wanted to work in aviation.

 “I took an airplane ride at the age of 10 years old and said, ‘This is where I want to be.’"

DeCesare was hired on by Delta Air Lines as a baggage handler and eventually worked his way up to being a ticket agent before he was drafted and sent to serve in the U.S. Army’s 11th Armored Cavalry Regiment patrolling the West German-Czechoslovakian border in the Alps.

 When the Jeep he was driving hit a rock and became disabled, he was stranded on the mountainside for five days in the snow.  To this day, he still has no feeling in his fingers due to the days of severe cold. 

 “That’s when I said to myself, ‘If I get out of here alive, I’m going south.'"

 On his return to the U.S., DeCesare put in a transfer request with Delta for an open position in Tampa.

 “Everything was outside.  There were no jetways or anything like that,” said DeCesare.  “It was just a quiet place.  We had five or six flights a day.  Everybody knew everybody in that terminal building.”

 In 1971, he was offered a job as an assistant manager with startup airline Air Florida and within three years he was promoted to the station manager role.

 “I was someone they had a lot of faith in,” DeCesare recalled.

 Then came January 13, 1982, when Air Florida flight 90 crashed into the freezing Potomac River killing 74 of the 79 people on board the Tampa-bound aircraft.

 Airline management put DeCesare on a flight to Washington to head up Air Florida’s crash site team. He was there as the crash victims, their luggage and the plane’s wreckage were pulled from the frozen waters.

 “I was there a month-and-a-half and when I got home, I had to take a month off from work.  I just couldn’t get my head on straight,” he said.

 To this day, he still gets emotional thinking about the crash. 

“I guarantee, every 13^th of January, I don’t want to be bothered.”

 The airline never fully recovered from the incident and its assets were eventually taken over by Midway Express, an airline that DeCesare never felt was the right fit for him.

 Then came an unexpected call from a small international carrier, Cayman Airways.

 “It was a different experience because I had never dealt with international flights,” recalls DeCesare.  “The people were so fantastic.”

 Things were so good, DeCesare stayed with the airline for the next 36 years. The airline’s unique culture and friendly repeat travelers allowed DeCesare to know many of his passengers on a first name basis.

 “There’s probably over 300 or 400 of them that have my personal phone number, and they call me the day before they’re leaving to let me know they’re coming,” said DeCesare with a smile.

 It’s the relationships with his coworkers and customers that DeCesare says he will miss the most.  Many of them showed up for a special TPA retirement celebration hosted by Cayman Airways CEO Fabian Whorms. who brought thanks from the Caymanian people for his decades of service.

 DeCesare’s final day will come at the end of June.  He says he’ll be back to visit at the airport often and will finally have time to take vacation trips to the Cayman Islands to visit his many passenger friends.

As Tampa International Airport continues to improve and expand its facilities, two private developments are taking shape at TPA following a nationwide trend of growth in aviation and aviation-related business.

Sheltair, a TPA-based fixed base operator, is well underway with its latest hangar and office expansion on the Airport’s southeast side. CAE, a Tampa-area aviation training and simulation company recently broke ground on its new corporate headquarters to be located on the Airport’s east side.

 Sheltair, the largest privately-held FBO chain in the United States, is building Hangars 6 and 7. The project broke ground in November and is on track for completion and occupancy in March of 2023. To keep up with growth both in business and aircraft sizes, the new hangars and offices total 100,000 square feet and represent an investment of $25 million.

 The new hangars will have 28-foot door entrances to accommodate some of the largest general aviation aircraft in use today like the Gulfstream G650 and Bombardier’s Global 7500.

 “This new construction is adding 150 temporary full-time construction jobs locally and allows Sheltair to accommodate Tampa’s growing business sector, supporting a vibrant region of commerce and culture,” said Lisa Holland, President of Sheltair. “We’re proud to serve as a hub for business and gateway to the Tampa region, aiding the vitality of the local economy.”

Originally announced in 2019, CAE broke ground on its construction in April. CAE USA is a subsidiary of CAE Inc. and is focused on developing and delivering training systems to the U.S. military other countries around the world. When completed, the new facility will contain 146,000 square feet of offices, a 51,000-square-foot training center and 112,000 square feet of manufacturing space.

 Charles Sumlin, CAE’s project manager for construction said, “It’s exciting to be under construction of our new facilities during our 75^th anniversary.”

 CAE employs more than 500 people in the Tampa area and expects to add an additional 100 permanent jobs in the new facility. The facility is slated to be completed in winter of 2023.

 Both of these projects are reflective of the boom not just in aviation, but in the Tampa Bay area economy. Tampa International Airport and its partners are constantly working to meet and stay ahead of the demand from the explosive growth the region is experiencing. These projects also reflect the Airport’s goal utilizing real estate to the highest and best use while diversifying its business and revenue generation.

It’s every pet owner’s worst nightmare: An beloved animal that runs off and gets lost in an unfamiliar place.

That’s exactly what happened to Rocky, a Chihuahua mix who arrived to TPA on a flight from Puerto Rico on May 6. When Rocky’s family came to the Airport to pick him up, somehow he managed to slip out of his collar as he was being loaded into their car at baggage claim. The family searched around the Airport for hours that night, but Rocky was gone. 
The next week, a pilot taxiing out for takeoff reported seeing a small dog running around near a wooded area just off the runway. Airport crews who had already been looking for Rocky placed two traps in that area of the airfield, hoping to lure the dog to safety using dog food and a t-shirt with his owner’s scent. 

On Thursday of that week, a passenger on a St. Louis bound Southwest Airlines flight also spotted Rocky through her passenger window and alerted the flight crew. She took a picture and even drew a map showing the Airport's operations team where to look.

Then on Friday, a week after Rocky went missing, Tampa International Airport Police Detective Dan Jones was riding around the airfield on an ATV when he spotted what “looked like a rabbit” darting into a wooded area near Runway 19L. He circled around checking the area, and returned to find a terrified Rocky inside the cage. 

Detective Jones spent the rest of his afternoon comforting Rocky who had spent an entire week outside, on his own, surviving several storms and other outdoor hazards such as coyotes and snakes. Rocky’s family was immediately contacted and made the two-hour drive from their home in Apopka to pick Rocky up. 

They arrived to the Airport Friday evening for a tearful reunion with Rocky. The family said they will be forever thankful to Detective Jones, the Airport Operations teams, airline flight crews and even the passenger who assisted in helping locate Rocky. 

You can watch the news coverage of Friday night’s reunion here. 
 

After last year’s successful inaugural fundraiser that resulted in more than $16,000 going to the United Way Suncoast, the Voice of TPA contest is returning this month.

Tampa International Airport is again offering one lucky winner a once-in-a-lifetime opportunity to greet passengers for the entire month of July as the voice of the Airport shuttles. The winner’s voice will replace Mayor Jane Castor’s message that plays for passengers arriving and departing.

Here’s how it works:

A $5 donation will get you entered in the contest, but the more you donate, the better your odds. All proceeds will go to United Way Suncoast, supporting its mission of providing food, financial assistance and educational support to those in need in the Tampa Bay community. The contest runs from Monday, May 2, through Tuesday, May 31, at 2 p.m., when the winner’s name will be drawn at random and announced on social media. 

To enter the contest, visit www.VoiceofTPA.com

TPA’s relationship with United Way Suncoast dates back more than three decades. Hillsborough County Aviation Authority employees raise funds for UWS as part of an annual campaign. The Airport has also hosted nine 5K on the Runway events benefitting the non-profit organization. Since 2012, HCAA has donated more than $1 million to UWS, placing TPA among the most generous workplaces in Tampa Bay.

Participants must be at least 18 years of age to enter the contest and the shuttle recording must be done on-site at Tampa International Airport. Other terms and conditions apply.

This Master Plan Update is part of a regular revalidation process prescribed by the Federal Aviation Administration and the Florida Department of Transportation to analyze TPA’s overall capacity, operational and maintenance needs, customer enhancements and any new or emerging trends that are anticipated to influence the aviation industry. 

“The MPU is critical to shaping the vision for Tampa International Airport for years to come,” said TPA CEO Joe Lopano. “The decisions we make now will be felt by millions of travelers so it is vital that we get this plan right. We inherited one of the best airport facilities in the world and want to make sure we continue to strengthen our legacy of innovation and excellence.” 

The MPU process will take approximately two years and will involve coordination with HCAA’s airline and business partners, regulatory and local planning agencies, airport stakeholders, and the public in order to solicit input regarding current and future airport needs. It will culminate with the submission of the Airport MPU document and updated Airport Layout Plan to the Federal Aviation Administration for review and approval. 

Master Plan Updates are for commercial service airports, such as TPA, and are typically conducted every five to 10 years to account for changing conditions in the region or in the aviation industry as a whole. Ultimately, the MPU document provides the airport with a clear path forward for cohesive, smart development and improvements. 

TPA’s last full Master Plan launched in 2012, with an addendum completed in 2016. It was the backbone for the three-phase, multi-billion dollar expansion that followed. The expansion included the SkyConnect Automated People Mover system, a new rental car center, expansion of the Main Terminal transfer level, a reimagined concessions program featuring 70 new shops and restaurants, the new SkyCenter One office building, new express curbside lanes, roadway expansion, and a new Central Utility Plant. These projects are aimed at decongesting airport facilities and enabling demand-driven growth while preserving a cost-competitive structure for the airport. 

Primary goals of the 2022 MPU include: 

• Creation of a new 20-year passenger forecast 
• Reassessment of Airside D, including timing and functionality 
• Identification of new or emerging trends/technologies, such as autonomous vehicles, electric vertical takeoff and landing aircraft and touchless technologies for passenger processing 
• Assessment of TPA’s existing airfield capacity and analysis of whether additional runways may be needed 
• Comprehensive assessment of the capacity needs and operational enhancements needed to support the growth and success of all business sectors operating at TPA

Airport consulting firm Ricondo and Associates is leading and managing TPA's 2022 Master Plan Update. 

“Tampa International Airport has been a longtime favorite among travelers from around the world, and to continue that legacy throughout the pandemic speaks to the strength of our team,” TPA CEO Joe Lopano said. “It’s only going to get better as we finish several major construction projects in the coming months and look to even more exciting developments on the horizon in 2022.”

TPA scored just one out of of 1,000 available points behind No. 1 Louis Armstrong New Orleans International Airport, which recently completed a $1 billion capital improvement program.

J.D. Power, a globally recognized consumer insights leader, measures overall traveler satisfaction in mega, large and medium North American airports by examining such factors as terminal facilities, airport arrival and departure experience, security and quality of restaurants and shops. The study used completed surveys collected from U.S. or Canadian travelers and was fielded from August 2020 through July 2021.

Tampa International Airport consistently ranks in the top 10 among North America’s airports among several publications and survey groups, including the Wall Street Journal (#1 medium-sized airport in 2019), USA Today (#2 in 2020), Travel+Leisure (#4 in 2020) and Airports Council International (#1 in 2020). Airports Council International also named TPA No. 1 among Most Hygienic Airports, a new category in its ASQ survey recognizing airports for their cleanliness and health protection measures.

And the best news: They’re ahead of schedule.

“When passenger traffic slowed down, we really took it as an opportunity to ramp up our construction and speed up progress wherever we could,” said Vice President of Facilities Jeff Siddle. “We’re very hopeful to deliver some of our largest projects months ahead of schedule and, as a result, significantly reduce passenger impacts now that air travel is picking up again.

Here’s a quick look at the status of some of TPA’s biggest Phase 2 projects:

• OFFICE BUILDING: TPA’s nine-story SkyCenter One office building, developed by VanTrust, is now complete and the first tenants have already moved in.

This unique building with world-class amenities is the only office building with a direct connection to the Main Terminal via the SkyConnect system. Several floors are currently available for lease.

• EXPRESS CURBSIDES: The Blue express curbside project, which will add eight new curbside lanes for passengers without checked luggage, is currently about two months ahead of schedule. The Airport team is currently in the final stages of getting the roadway bridge complete and is expected to be done by early September.

The exterior of the vertical circulation building, which will transport passengers between the express curbs and the Main Terminal, is complete with the roof, windows and doors all installed. Crews will work on interior finishes until the building is ready to open later this year.

• CENTRAL UTILITY PLANT: Construction on TPA’s new state-of-the-art utility plant is moving fast, and crews are beginning the process of testing and commissioning all the new systems. Commissioning will run through the summer, and the Airport will swap over to the new utility plant in the fall.
• ROADWAY EXPANSION: TPA’s roadway expansion is about three months ahead of schedule. The project widens the Airport’s main entrance and exit road, the George J. Bean Parkway, and adds new and more consistent roadway signage throughout the campus. The project will allow the airport to handle greater passenger numbers, prolonging the life of the Main Terminal.

Overall, TPA’s construction projects benefited from a reduction in passengers due to the COVID-19 pandemic, and were able to speed up work, minimizing passenger impacts.

Phase 2 ultimately helps allow the Airport to accommodate up to 34 million passengers.

While certain times during the day are less busy than others, TPA officials recommend getting to the Airport at least two hours before departure – a big change for regular TPA travelers who were used to making it from parking to gate in under 20 minutes. In recent months, TPA operations staff members have seen several passengers miss flights because they weren’t expecting the longer lines on the way to catching their flights.

The reasons for the slower or longer lines are threefold.

First, many of the airlines have reconfigured their schedules and routes to accommodate a larger percentage of leisure travel while business travel returns at a much slower pace. This means fewer pre-dawn or late night weekday flights, which are more commonly used by business travelers, and more midday and weekend flights. With several flights departing on similar schedules, the influx of passengers showing up and trying to get to their Airside terminals at the same time is causing larger crowds to gather at shuttles, checkpoints and even restrooms.

Second, leisure travelers tend to move at a … well, a more leisurely pace than business travelers. While those flying for work tend to have very little luggage and move more efficiently through airports and TSA Pre-Check lines, the leisure traveler often brings more luggage, perhaps has kids in tow and is in a more slow-paced vacation mode.

Finally, airports around the country – including at TPA – are still experiencing a labor shortage as they work to fill positions in shops, restaurants, airlines, rental car companies, the TSA and other tenants that help things run smoothly for travelers. This can cause slowdowns at certain points of the day, whether it’s at a Starbucks line or a checkpoint.

While TPA officials believe the timing issues are temporary until airline and staffing schedules return to a more pre-pandemic normalcy, passengers should plan to come to the Airport early.

And if you don’t experience long waits and get to your gate early? Consider yourself lucky, grab a bite to eat or a cold cocktail and relax while you wait to board your flights.

Be it a play off the Art Basel Banana, a brilliant spin off of a popular meme or a poem about the Tampa Bay Buccaneers in the Super Bowl, each joke or witty quip brings delight to Tampa International Airport’s most adoring social media fans who demand to know more.

“Whoever runs this account I love you,” tampaentertainment commented.

“Who runs this page!!! I need a face!!!” wrote _jarrettjhodge_.

“Give this person a raise,” tweeted @Q105Geno.

“We, the people, need to see the face behind your social media @flytpa,” demanded saltandsandcottages.

Well, here she is, folks.

Meet Ashley.

From appetizer samplers to airport marketing

Ashley Iaccarino’s fast-track to TPA success began with her keen attention to detail. A regular who frequented a Tampa Chili’s where Ashley worked was surprised when she remembered his favorite order: The Triple Dipper.

The customer was impressed, and after chatting with her about her dreams and aspirations, he introduced her to his friends at the Economic Club of Tampa. That led to meeting other VIPs, including then-Mayor Bob Buckhorn and Hillsborough County Commissioner Sandy Murman.

Those who met Ashley – a young University of Florida graduate with a strong work ethic who longed for a career in public relations – wanted to help her. So when she applied for a 2017 internship in the Communications Department at Tampa International Airport, she had excellent references to go along with her writing and photo skills, as well as a fluency in Spanish.

She got the temporary job. And while managing social media wasn’t her first choice as a post-college career path, she took to it quickly and made it her own. Ashley brought a fresh and funny voice to TPA’s social accounts, quickly building a cult following on Instagram and attracting more followers to Facebook and Twitter. Within a year, TPA hired Ashley as a full-time coordinator, and only a couple years after that, she moved up to a manager position.

Ashley’s duties extend beyond cracking jokes and creating strategic messaging on TPA’s social media channels. She also heads up TPA’s Air Service Digest email designed to promote airlines and new routes, manages the organization’s internal TPA TV platform, writes news stories and travel pieces for the newsletter and does on-camera interviews in Spanish, among many other things.

Ambitious and efficient, Ashley is always looking for new projects and tasks to conquer. But she never forgets her loyal @flytpa followers and is constantly coming up with new ways to make them smile. During a year like 2020, the comic relief was clearly a welcome reprieve.

In May, while many were in quarantine and travel was near all-time lows, Ashley took a break from COVID-19 safety messages and photoshopped rapper Drake’s hair and beard onto a plane, tagging it #DrakesOnAPlane.

“Seriously, why doesn’t this person run the entire airport,” said eddiegrimessuperagent.

Memes in a time of COVID: A Love Story

Ashley grew up the youngest of three siblings in West Palm Beach, where she once won a “Got Milk” essay contest in second grade that landed her in her school newsletter. Her drive to excel extended through high school and college, and after getting a job at Chili’s in Gainesville at age 17 she set and achieved a goal for herself to have a certain amount in her savings by age 20. After graduating with a degree in public relations, she didn’t want to move back home so she settled on a midway point, transferring to a Chili’s in Tampa.

Her six years as a waitress taught her some valuable skills that serve her well today.

“It really taught me how to know my audience and understand when to leave things alone or when to keep chatting,” Ashley said. “I learned a lot about human behavior, and also multi-tasking. I’ve always worked pretty quickly. I don’t like to leave things lingering.”

While her social media voice comes naturally as someone on the cusp between Gen Z and Millennial, figuring out what works best for the various TPA social accounts has been “a lot of trial and error,” she said. But heading into 2020, Ashley had a good idea of who her audiences were. While she pulled back on posting as often during a time of crisis and COVID-19 fears, she still managed to help grow TPA’s social media following by 10 percent and increased engagements by 25 percent.

Her biggest growth and most active followers are on Instagram, a platform that allows her personality to shine the most because its users expect more entertainment than info. She balances both to deliver messaging with a twist, building TPA’s brand among young and savvy customers. She gets her inspiration from other funny brands on social media, such as Totino’s Pizza Rolls, Burger King and Chipotle. (Ashley also loves food.)

TPA’s Instagram followers are constantly heaping praise for “whoever runs this account” in the comments section. And the feeling is mutual.

“It’s the best part of my job,” Ashley said. “It’s almost like having a friendship with people I don’t know. I get to be creative and have fun in my posts knowing they’ll appreciate the humor. That’s so cool to me.”