19:52 PM

Tampa Airport Kicks Off Volunteer Program

April 5, 2012

TAMPA - Nothing says “welcome” like a friendly smile. Beginning today, Tampa International Airport is looking to recruit 100 smiling faces to greet visitors as they arrive in Tampa Bay by becoming Airport Volunteers.

Volunteers will provide tourism information, brochures, maps and directions, as well as the latest information on special events happening around the region. 

“We’re looking for people who are proud of their community and want to share their knowledge about everything that there is to see and do here,” said Airport CEO Joe Lopano. “Tourism professionals are available at most conference and event venues, but we want to make that special connection with visitors as soon as they get to Tampa.” 

Residents have eagerly signed up to volunteer at the airport for large events in the past. Now those services will be at the airport full-time. 

“Tourism is a year-round industry in Tampa Bay,” said Lopano. “We want everyone to feel welcome and know that at this airport they’re getting the absolute highest level of customer service.”

The airport will work with local convention and visitors’ bureaus from both sides of the Bay to provide volunteers with training on points of interest, hotels, restaurants, attractions, and special events.

Four new Tourism Information Centers are being constructed in the baggage claim area for the program as part of the airport’s $30 million Main Terminal Modernization, which also includes upgrades of restrooms, ticketing areas, and signage.

In exchange for a six-month commitment to volunteer at least one four-hour shift per week, volunteers will receive free airport parking and special “thank you” events during the year.

If you are interested in becoming an Airport Volunteer, visit the airport website www.TampaAirport.com or contact the airport’s Public Affairs office at (813) 870-8759.