04
August
2020
|
15:30 PM
Europe/Amsterdam

Frontline Faces: Travis Leemreis, Operations

"Walking the airsides these days is certainly different. Almost eerie. It reminds me a lot of the days surrounding Hurricane Irma. The Terminal Ops team is staying busy monitoring the day-to-day operations, conducting ramp inspections, making sure safety protocols are followed and helping assist passengers where needed. Just the other day, a lady missed her flight on Alaska Airlines and I was able to help assist in getting her rebooked on another flight. It’s a small thing, but customer service doesn’t stop just because of the coronavirus. The Operations department is the heart of the Airport. If we weren’t here, this place wouldn’t run. I’m very proud to be a part of the Operations team – and a part of the effort it takes to keep TPA running smoothly."